Emergency Medical Services Shift Scheduling Software

Online scheduling software helps managers/administrators schedule ambulance corps, EMS personel, emergency medical technicians, drivers and dispatchers more efficiently than manual, paper-based, or Excel spreadsheet scheduling. Start using Snap Schedule as your workforce management tool today.

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Emergency Medical Services (EMS) personnel scheduling presents many challenges. Making sure that each shift is properly staffed with the right number of EMS staff is one of the hardest tasks that schedulers and operations managers face. Union and FLSA rules restrict work hours, consecutive work days, overtime compensation, as well as the types of work schedules that can be implemented. Schedulers must keep track of training assignments, compensatory time, off time and know when part-time or volunteers will be available for work. Complex schedules and last minute changes can make EMS personnel scheduling difficult and when necessary, schedulers must find qualified backup and on-call personnel to fill a shift as quickly and efficiently as possible. Snap Schedule employee scheduling software effortlessly assists you in managing all of these issues with the features listed below.

Key Scheduling, Labor Cost Control, and Reporting Features

  • Create schedules in a snap
    Drag-and-drop to easily assign shifts, mark time-off, move or copy assignments for your emergency medical services employees. Track all training, vacation, sick leave, and other off-work requests
  • Assign shifts to employees in multiple locations & areas
    Define as many locations/departments as you like and authorize your emergency medical services employees to work at certain locations but not others. Filter/sort work schedules and reports based on locations.
  • Assign breaks, duties, and tasks within each shift
    Visually assign breaks, duties, and tasks of any length from one minute to several hours with a simple drag-and-drop.
  • Find best fit employees or substitutes
    Easily find qualified and eligible emergency medical services employees to fill open shifts based on availability, position, skill, labor cost, work hour limits, seniority and other criteria.
  • Avoid scheduling conflict
    Detect and alert all sorts of schedule conflicts like overlapping shifts, lacking required skills, not enough rest between shifts, or too many overtime hours. Any conflict will be clearly flagged and color-coded on schedule views.
  • Up-to-date EMS staff availability, skill level and expiration
    Emergency medical service personnel can enter availability information for each day of the week and restrictions that should be considered when creating and managing schedules. Avoid over/under staffing a shift with people you need by skills and get an alert when an employee’s skill/certification is about to expire.
  • Ensure adequate shift coverage
    Show the number of emergency medical service workers scheduled in each shift by position, skill, or reason so you can quickly see if any position is over/under staffed while making shift assignments.
  • Handle overtime, shift premium and incentive pay
    Flexible pay rules to compute overtime and extra pay to emergency medical service personnel working on public holidays, certain days or hours of the day, irregular shifts, etc.
  • Comply with labor rules and collective agreements
    Avoid grievances and ensure compliance to collective bargaining agreements, HR policies, labor and working time regulations. When filling an open shift, you can use multiple criteria to narrow down the number of eligible EMS workers.
  • Time sheet data for payroll
    Adjust the shift’s scheduled start and end times to reflect the actual time worked and instantly see the revised hours and costs. Add notes and reasons to record or explain deviations and provide time card data for payroll.
  • Make informed decisions based on up-to-date data
    Use a comprehensive set of 59 reports to analyze scheduling data; prepare management records; and track emergency medical service activities, assignments, costs, and time-offs.
  • Publish schedules
    Easily publish shift schedules, calendars, and any report in PDF and a variety of other formats. Automatically email work schedules (in text or iCalendar file format) to emergency medical service employees and/or their supervisors.

More time for emergency care. See how.

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“Now with Snap Schedule, it is extremely easy for me to quickly implement any requested changes and generate the new schedule. I can just click and drag in order to swap shifts. In no time at all I can have an up-to- date schedule ready. I no longer have to retype entire schedules, like I had done in the past using the old system, saving me a lot of time and tons of stress.”
Chris Jones, SEMO Health Network

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